Lesson series

Professional Medical Device Rep

This first-of-its-kind course, developed by industry professionals was designed to provide comprehensive insider information about the unique aspects of the medical device industry.

Our comprehensive process includes access to this course, downloadable resources and a psychometric skills evaluation so you can identify your key transferable skills.
What you need to know about working in Medical Devices

What's included?

4 Comprehensive modules comprising 17 lessons plus downloadable resources with hints for great Clinical Support and productive In-Services.

The Australian Landscape 

 The Medical Device industry: the size of the industry, the major players and the regulatory and governing bodies driving compliance in Australia

Commercial considerations

How do the Public and Private systems differ, who pays for the products and what do reps need to know?


Who's who in this environment: where to find the key stakeholders, their drivers and how to engage.

The Industry

The companies, the roles and the day-to-day of a company representative.

Working in a  facility

How to navigate your way around, behavioural expectations and compliance requirements.

Expectations and Execution

What's expected and how to manage your territory, plan and deliver growth.
Meet the instructor

Casey Duggan

Casey began her medical sales career in 2003 after initially qualifying as an Osteopath. After two years in Pharmaceutical sales, Casey moved into Medical Devices and worked in a number of roles in Sales, Marketing, Account Management and Professional Education for over 15 years before becoming one of the co-Directors of JEM Med Academy and Recruitment.
Casey Duggan - Course author